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TheSite.com is a new UK initiative to protect customers against unlicensed bookmakers and file complaints online.
All customers are invited to leave reviews of their experience at any sports betting sites.
You can file a complaint online using are simple service here.
A professional member of our team will respond within 48 hours to give you help with your issues. We will also be able to speak to the bookmaker on your behalf to help rectify the issue.
Responsible gambling is crucial in ensuring the safety and wellbeing of customers.
The UKGC has implemented a range of guidelines that UK betting sites must follow in order to protect customers wellbeing. Some of these initiatives include deposit limits, self-exclusion, readily available help, and profits being used to fund charity organisations including Gamcare and GamblersAnonymous.
All UKGC licensed betting sites must clearly show their license number, company registration details and address in their footer of their website and in marketing emails.
We look at a range of factors focused on customer safety.
This includes:
Pavel spent 7 years at Kindred working with their flagship brand Unibet before joining our team in 2020. Pavel has an MBA in Marketing and as a Senior editor his responsibility is to ensure factual correctness of content. Committed to responsible gambling, Pavel emphasizes the importance of setting limits and making informed decisions for a safe and enjoyable gambling experience.
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